terms and conditions

Contract terms for the sale of goods and services

of the company Cordis GmbH (hereinafter: "Cordis GmbH"), represented by its managing director Christian Bontenakel, Blumenstraße 1, 68623 Lampertheim-Hüttenfeld

1. Scope, Definitions

The following general terms and conditions apply exclusively to the business relationship between Cordis GmbH and the customer (hereinafter "customer") in the version valid at the time the contract was concluded. The following terms and conditions and the text of the contract are written in German and can be loaded into the customer's memory and printed out. If desired, they can be requested in digital or written form from the e-mail address info@cordis-saddle.com. Deviating conditions of the customer are not recognized unless Cordis GmbH expressly agrees to their validity in writing.

2. Conclusion of contract

Goods can be ordered from Cordis GmbH by telephone, fax or e-mail. Here the customer asks Cordis GmbH to submit an offer by e-mail, which the customer can then accept; only then does the contract come into existence. At the same time, the text of the contract is hereby made available to the customer. This is otherwise stored by Cordis GmbH and can be requested in digital or written form from the e-mail address info@cordis-saddle.com. Before accepting the offer, the customer can check the offer for input errors and correctness of the content. The final contract is in German.

Incidentally, services and goods can be obtained on site.

3. Shipping, prices and payment terms

(1) All prices quoted by Cordis GmbH include the applicable statutory sales tax. Total prices of goods and/or consulting services including all related price components as well as the payment options and information and, if applicable, delivery costs result from the information provided as part of the goods or service offer. All prices are final prices plus shipping costs and include the statutory value added tax at the applicable rate. In principle, the current version of the price list provided by Cordis GmbH applies.

(2) In the case of on-site service, travel costs may also arise, which result from the currently valid price list.

(3) If the ordered goods are purchased directly from SCordis GmbH, they will be shipped within 2-3 working days after receipt of payment. Goods on commission are shipped within 5-7 working days after receipt of payment. If the delivery is delayed by more than two weeks, the customer has the right to withdraw from the contract. This does not affect the customer's statutory right of withdrawal (see Section 4 of these contractual terms and conditions). Incidentally, Cordis GmbH is also entitled to withdraw from the contract in this case. Cordis GmbH will immediately reimburse any payments already made by the customer.

(4) Payment of all prices is due immediately after receipt of the invoice. The customer can pay in cash on site or by bank transfer (invoice).

4. Right of withdrawal for consumer contracts A contract concluded between Cordis GmbH and the customer for the delivery of goods is a distance contract within the meaning of § 312 c paragraph 1 BGB if no on-site advice has been given. According to the law, the customer who is a consumer within the meaning of § 13 BGB is then entitled to a right of withdrawal according to §§ 312g, 355 BGB (consumer withdrawal for distance selling). A consumer according to Section 13 of the German Civil Code is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed. More information about your right of withdrawal as a consumer can be found in the following cancellation policy. A cancellation policy in text form will be sent to the customer by email. To exercise the right of cancellation, the customer can use the cancellation form.

Right of withdrawal

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

In order to exercise your right of withdrawal, you must inform us

company

Cordis GmbH

Blumenstrasse 1

68623 Lampertheim-Hüttenfeld

E-mail: info@cordis-saddle.com

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts

for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

for the delivery of goods that can spoil quickly or whose use-by date would soon be exceeded;

for the delivery of alcoholic beverages, the price of which was agreed when the contract was concluded, but which can be delivered no earlier than 30 days after the conclusion of the contract and the current value of which depends on fluctuations on the market over which the entrepreneur has no influence;

for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts

for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery;

for the delivery of goods if these were inseparably mixed with other goods after delivery due to their nature;

for the delivery of sound or video recordings or computer software in a sealed package if the seal has been broken after delivery.

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Sample cancellation form

If you want to revoke the contract, please fill out this form and send it back.

1. On

company

Cordis GmbH

Blumenstrasse 1

68623 Lampertheim-Hüttenfeld

E-mail: info@cordis-saddle.com

2. I/we hereby revoke the contract concluded by me/us

_______________________________________________________________________________

(Name of the goods, order number and price if applicable)

3. Ordered on: ________________

4. Received on: _______________

5. (Name, address of the consumer)

.......................

.......................

.......................

.......................

7. Date: _____________________

5. Retention of Title

The delivered goods remain the property of Cordis GmbH until full payment has been made.

6. Advice

As part of the saddle selection, Cordis GmbH provides advisory and supportive services. Cordis GmbH provides the consulting services with the greatest possible care and conscientiousness.

7. Warranty for Material Defects, Guarantee

(1) Cordis GmbH is liable for material defects according to the applicable statutory provisions, in particular §§ 434 ff. BGB. The warranty period for items delivered by Cordis GmbH for entrepreneurs is 12 months.

(2) There is only an additional guarantee for the goods delivered by Cordis GmbH if this was expressly given in the order confirmation for the respective article.

(3) Cordis GmbH points out that saddle pads settle under the weight of the rider over time and then have to be padded. This is a completely normal process that must always be observed with paddable saddle pads.

8. Liability

(1) Customer claims for damages are excluded. Excluded from this are claims for damages by the customer resulting from injury to life, limb, health or from the breach of essential contractual obligations (cardinal obligations) as well as liability for other damages resulting from an intentional or grossly negligent breach of duty by Cordis GmbH, its legal representatives or vicarious agents based. Essential contractual obligations are those whose fulfillment is necessary to achieve the objective of the contract.

(2) In the event of a breach of essential contractual obligations, Cordis GmbH is only liable for the contractually typical, foreseeable damage if this was caused simply by negligence, unless the customer is concerned with claims for damages resulting from injury to life, limb or health.

(3) The restrictions of paragraphs 1 and 2 also apply to the legal representatives and vicarious agents of Cordis GmbH if claims are asserted directly against them.

(4) The provisions of the Product Liability Act remain unaffected.

9. Miscellaneous

(1) The law of the Federal Republic of Germany shall apply to contracts between Cordis GmbH and the customer, excluding the UN Sales Convention. The legal regulations on the restriction of the choice of law and the applicability of mandatory regulations, in particular of the state in which the customer as a consumer has his habitual residence, remain unaffected.

(2) Platform of the EU Commission for online dispute resolution: www.ec.europa.eu/consumers/odr

We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

(3) If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and Cordis GmbH is the headquarters of Cordis GmbH.

(4) The contract remains binding in its remaining parts even if individual points are legally ineffective. In place of the ineffective points, the statutory provisions, if any, apply. Insofar as this would represent unreasonable hardship for one of the contracting parties, the contract as a whole will become ineffective.